Library Assistant – Reference Services

Part Time (20 Hours/ Week)

The Library Assistant performs technical level work within a specific department under the general supervision of the Department Manager or a Librarian. The library assistant is concerned with the internal workings of the library. He/she provides paraprofessional or technical level support to professional librarians and may be in charge of a specific library unit. The work in this position typically requires the application of advanced clerical or specialized skills and aptitudes which can be gained from library experience or education beyond the library clerk position. The Library Assistant performs paraprofessional duties and assists the librarian by following established rules, procedures and policies. A Library Assistant may work in technical and user services. An employee in this position is responsible for routine library tasks and is required to develop proficiency in one of the specialized areas of library work. A Library Assistant may be assigned work on special projects.

• Helps to establish and maintain a high level of customer service performance standards.
• Demonstrates a working knowledge of library science principles and practices.
• Performs work within established guidelines and refers department problems and concerns to a manager.
• Assists in overseeing the appropriate use of library facilities.
• Assists patrons in locating reference and other materials and instructs them in their use when necessary.
• Answers ready reference and readers advisory questions.
• Assists patrons with computer services, including public access computers, online catalog terminals, and e-reader devices.
• Assists librarian with programming.
• Prepares posters, bulletins, displays, newsletters, or other public information releases to explain or promote use of the Library and materials.
• Directs clerks and pages in performance of their duties within established guidelines.
• Assists in collection maintenance by shelving, weeding, inventorying and recommending items for addition or withdrawal.
• Performs routine department work including maintaining files, preparing booklists, making displays, check-in of serials and periodicals, etc.
• Required to perform at least one special project/duty on a permanent basis.
• Performs other related duties as assigned.

Experience/Education: High School diploma or equivalent (GED) with library technical assistant degree or two years of college or 4 years library experience.

• Ability to read, understand, and follow oral and written instructions and make decisions within established guidelines.
• Ability to assist patrons in their searches including retrieving and reshelving all types of materials throughout the library.
• Ability to form effective working relationships with staff and general public.
• Ability to work in a pleasant and effective manner with customers, co-workers, other agencies and departments.
• Ability to work with a minimum of supervision and regularly take personal initiative to execute work responsibilities.
• Ability to be creative, flexible and to prioritize tasks.
• Ability to use independent judgment to make decisions.
• Special abilities may be required for some jobs; such as computer and Internet literacy, database searching skills, display techniques and artistic abilities, storytelling, etc.
• Must be able to work some nights and weekends; and flexible enough to switch when necessary.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to walk, sit, talk and hear. The employee is frequently required to use hands to finger, handle, feel or operate objects, tools or controls and to reach with hands and arms. Hand-eye coordination is necessary to operate computers and various office equipment. The employee is occasionally required to climb or balance; stoop, kneel or crawl.
The employee must occasionally lift and/or move objects of 40 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.


Send resume to bjohnson@councilbluffslibrary.org

General Application. Click here to download an application. Applications can be printed and returned to the Circulation Desk.


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