How Do I?

Cancel a hold
Login to the library catalog, click on your name in the upper right corner, and you will be taken to a page detailing your account information. Selecting “Holds” in the left panel will detail all outstanding holds. To cancel a hold, check the “cancel” box next to the requested item, then press “update list.” Selecting “Cancel all” will clear all holds from your account.

Download audiobooks and eBooks
From the eLibrary page, browse and select from the library’s download services. Overdrive is the most popular library service for eBook downloads. You can begin using Overdrive by downloading a mobile app to your mobile device – you can find detailed instructions for each app here. The Overdrive help page provides instructions on getting started, borrowing eBooks, listening to audiobooks, and troubleshooting. The Device profiles page details which devices work with Overdrive and provides instructions specific to each device.

Get a library card
Library cards are issued to individuals and organizations at the library Circulation Desk. In addition to allowing you to check out library materials, your library card provides access to online content including electronic books, media, and databases. You will need to provide identification to show you are a resident of Council Bluffs. Click here for more details.

Place a hold
When searching the library catalog, begin by signing into your account using by clicking “Login” in the upper right corner of the screen – you will be prompted to enter your name and barcode (found on your library card). Once you are logged in you can browse and search titles. The availability of an item will display under the description. To place a hold, click “Request it” just to the right of the description. This will place you on a hold list, and you will be notified when the item is available for pick up. Requested items are located on the first floor near the circulation desk.

Print from Wireless
Go to http://www.printeron.net/cbpl/main. Enter your email address in the “User Info” box. Next, upload a file or copy the webpage url into the “Select Document” box. Click on the green print button. Printed documents will be sent to the print release station near the second floor reference desk. No password is required. All prints cost $.15. At the bottom of the main print page you will find detailed instructions on printing from mobile devices as well as a list of supported file types.

Renew items
Login to the library catalog, click on your name in the upper right corner, and you will be taken to a page detailing your account information. Selecting “Checkouts” in the left panel will detail all items checked out on your card. Select “Renew All,” or to renew individual items, check the “renew” box next to the requested item, then press “update list.” Each item renewed will display a status in the status column – in most cases this will be the new due date. If the item can’t be renewed (because it is too new or is on hold for another patron), the status will indicate that the materials were not renewed.

Reserve a Meeting Room
From the library home page, click Book a Meeting Room. If you have never booked a meeting room before, you will first need to create an account. If you have an account, login to the right of the calendar using your username and password. Select a month and year in the and click “Go.” Click on the date of your event and select an available meeting room. If you have any questions about booking a meeting room or community hall, you can view this video or contact the reference department.

Request an Interlibary Loan
Interlibrary Loan (ILL) is a service which allows you to borrow materials from other libraries. To request an item, you can fill out an ILL Request Form at the Reference desk on the second floor. Or you can fill out the online request form. You will be notified when your item is available for pick up. Requests for new items (less than a year old) should be sent to the Suggest We Buy form”. Questions about ILL services can be sent to cbplill@cbpl.lib.ia.us.

Suggest a purchase
The library does consider patron requests when making purchasing decisions. Suggestions for new items can be submitted by the Suggest We Buy form. If the item is ordered, a hold will be placed for you and you will be notified when the item is available.
View library policies
For a list of library policies, click here.

Suspend a hold
Sometimes you may want to freeze a hold and then unfreeze it later. For, example, if you are going on vacation you can freeze all of your holds and unfreeze them when you return to ensure that no holds are missed in your absence. To suspend a hold, login into the library catalog using your name and the barcode found on your library card. Selecting “Holds” in the left panel will detail all outstanding holds. To freeze a hold, check the “freeze” box next to the requested item, then press “update list.”

View library policies
For a list of library policies, including information on fines & fees click here.

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